Guest Room
- 2 Single beds or 1 Double bed,1 King-size bed,2 Single beds
Hostel · Jerusalem · Jerusalem District
Palm Hostel
A straightforward hostel on Haneviim Street, across from the Damascus Gate and the light rail, with a mix of private rooms and dorms.
- Steps from the Old City and Damascus Gate
- Free Wi-Fi in public areas and 24-hour reception
- Paid airport shuttle and tour assistance available
7.8
Very good
476 reviews
Booking.com 7.8 · 476 reviews
About
Palm Hostel
Palm Hostel sits on Haneviim Street No. 6, about a two-minute walk from the Damascus Gate and the Old City. The location is the main draw, with the tram station across the street and shops, markets, and food stalls nearby. Hansen House is 2.3 km away, and the light rail stops right outside.
The hostel offers a mix of private rooms and shared dorms, including an 8-bed mixed dormitory. Common areas include a lounge with a TV, a shared kitchen, and a terrace where guests can relax. Free coffee and tea are available around the clock, and the staff can help arrange tours and tickets.
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- 24-hour reception
- No pets allowed
- Luggage storage
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Unbeatable location by the Old City — The hostel sits right across from the Damascus Gate, with the light rail station at the doorstep. Guests repeatedly call it the main reason to stay, and several note it made visiting the Old City, Bethlehem, and the Mount of Olives easy.
- Friendly and helpful staff — Travellers describe the staff as warm, kind, and accommodating, offering tour options, tips, and even free upgrades in some cases.
- Good value for the location — Given the central spot and low rates, many guests feel the price-to-quality ratio is strong, especially compared to other options in the area.
- Free coffee and tea, plus a shared kitchen — Guests point to the 24-hour free coffee and tea, and the communal kitchen and lounge add to the hostel feel.
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Worth weighing
4 to weigh- Breakfast is basic and late — Breakfast is described as sparse—just slices of cucumber and tomato, a boiled egg, hummus, and pita—and it doesn't start until 8am. On at least one occasion, the kitchen ran out of bread, causing a 45-minute wait.
- Small beds and thin walls — One guest, who is 5'2", reported the bed was the smallest they'd ever slept in. Noise from other guests, including door slamming and loud conversations, carried through the walls.
- Inconsistent honesty on pricing — One guest alleges the staff tried to overcharge for the airport sherut (75 shekels vs. the official 58). This is a single report, but it's worth noting for solo travellers arranging transfers.
- Age and wear show in places — A guest mentions a strange smell in the hallway, and another says some facilities feel dated. Not a constant complaint, but the hostel is not polished.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Single Room
- 1 Single bed
Triple Room
- Sleeping arrangements for 3 persons
8 Bed Dormitory Room Dormitory Room Mixed
- 1 Bed in shared room
Quadruple Room
- Sleeping arrangements for 4 persons
- Shower
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Basics
- Free Wi-Fi in public areas
- No smoking on site
- Luggage storage
Food & Drink
- Shared kitchen
Services
- 24-hour reception
- Currency exchange
- ATM/Cash machine
- Paid airport shuttle
- Tours/Ticket assistance
- Fax/Photocopying
Common Areas
- Leisure/ TV room
Other
- Parking
- Dryer
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 7.8/10 from 476 reviews
Booking.com · 7.8 · 476 reviews
7.8Verified guest“Right by the Old City and the bus station, the location was hard to beat. The room was comfortable for a hostel and the bathroom was fine. There was a strange smell in the hallway, but the staff were friendly and gave good tips, and we found a great cheap falafel place nearby.”
7.8Verified guest“Great location, free internet, and the rooms look nice.”
7.8Verified guest“I came back to this hostel because I love being here. Friendly service, nice rooms, and a good rate. The Old City is right in front, and it's a good spot for travelers who want to be close to the main sights and meet other people on the road.”
7.8Verified guest“Palm was a great pick. Being near the Old City made it easy to explore and eat from street vendors. I loved the terrace for tea and conversation. The room had a balcony with a view of Damascus Gate, and the bus connections made it simple to reach Bethlehem and the Mount of Olives. The staff were warm, the mattresses comfortable, and the location made my whole stay better.”
7.8Verified guest“A peaceful break in Jerusalem. Palm exceeded expectations with an amazing location, genuine atmosphere, and friendly staff. Highly recommend for a cheap, clean stay in the Arabic area.”
7.8Verified guest“The hostel was very clean and nice. Waking up to see the Old City from the window was lovely. There was air conditioning in the lobby, free mint tea, and a decent breakfast. The price-to-quality ratio is excellent for such a central spot. I booked one night and ended up staying five more. Not sure about the negative reviews, but my experience was great.”
04 — Location
Getting around Jerusalem
The property sits in Jerusalem.
Old City: The Damascus Gate is directly across the street, putting the Old City's markets, religious sites, and history within a two-minute walk. Guests recommend starting early to beat the crowds.
Bethlehem and the Mount of Olives: Public transportation from near the hostel makes day trips to Bethlehem and the Mount of Olives straightforward. The light rail and bus connections are right at your doorstep.
Hansen House: About 2.3 km away, this cultural centre is a pleasant walk or a short tram ride, offering galleries and a café in a restored historic building.
Haneviim Street No. 6, Jerusalem, Jerusalem District, 97203, Israel
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 11:00-23:59
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 118 rooms
06 — Questions
Frequently asked
What time is check-in and check-out?
Check-in is from 11:00 until 23:59, and check-out is at 11:00.
Is parking available at Palm Hostel?
Yes, parking is listed as an amenity, though details on cost or reservation are not specified.
Are pets allowed?
No, pets are not allowed at Palm Hostel.
Does Palm Hostel offer airport transfers?
Yes, there is a paid airport shuttle. Note that one guest reported a price discrepancy, so confirm the fare in advance.
What breakfast options are available?
Breakfast is served starting at 8am and is described as basic—typically pita, hummus, vegetables, and a boiled egg. There have been reports of limited availability, so you may want to plan accordingly.
Are there family or private rooms?
Yes, the hostel offers private rooms (Guest Room, Single Room, Triple Room, Quadruple Room) as well as an 8-bed mixed dormitory.
The bottom line
Palm Hostel is a solid budget pick for travellers who want to be steps from the Old City and don't need frills. The location is the star, and the staff and value earn consistent praise. Just don't expect a gourmet breakfast or a silent night—this is a hostel, after all.
7.8Best for: budget travellers, backpackers, and anyone who prioritises location over luxury.
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